Digital Products Terms & Refund Policy

Cultivated Roots Wellness Solutions

Effective Date: October 25, 2026

1. Digital Products

Our digital offerings may include assessments, personalized workbooks, journals, guides, courses, and other downloadable or online educational resources.

2. All Sales Final

Due to the digital nature of our products and the immediate access provided after purchase, all digital product sales are final.

We do not offer refunds or exchanges for changes of mind, failure to complete an assessment or course, or failure to download an available resource.

Exceptions will be made where required by applicable law.

3. Product Access and Delivery

Digital products are delivered through download links, secure online access, email instructions, or designated learning platforms.

Some products, including the Five Capacity Stories™ Assessment, require purchasers to sign in using the email address provided at checkout.

Customers are responsible for providing an accurate email address and following the access instructions.

4. Technical Difficulties

If you experience technical difficulties accessing a purchased product, please contact us for assistance.

We will make reasonable efforts to resolve verified access or delivery issues. If we cannot provide the purchased product, an appropriate remedy will be offered in accordance with applicable law.

5. Personal Use

Digital products are intended for the purchaser's personal use unless otherwise stated. Unauthorized reproduction, redistribution, resale, or sharing of purchased materials is prohibited.

6. Educational and Wellness Disclaimer

Our assessments, workbooks, and educational materials are designed for personal reflection, education, and wellness development. They are not medical or mental health diagnoses and do not replace individualized professional care.

7. Contact

For questions about purchases, product access, or technical support, please contact Cultivated Roots Wellness Solutions through the contact information provided on our website.

By purchasing a digital product, you acknowledge that you have reviewed and agreed to these terms, subject to applicable consumer protection laws.